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Hi Norman! I wanted to thank you for the review. I am sorry we could not make a deal today. Jake did explain that we pull our values from TCGplayer.com using the lowest value for the condition of the card. He made you an offer based on those values, and I overheard this conversation from the other side of the store and decided I would see if I could straighten things out. When I asked if I could help you, you explained that we couldn't make a deal, so I politely asked you to leave, mainly because you where just running on and on with "these are not the values I want". You proceeded trying to argue with me, so I, again, asked you to leave because at this point you were trespassing. After the 4th time of me asking you to leave while you were standing in the doorway rambling on about how we could "update our policies", you finally did leave. While we apologize for any misunderstanding, we, however, can not tolerate this type of behavior in our store, and you are no longer welcome at Dice Addiction. Thank you for your time and review, Chip Knight Owner Dice Addiction Games & More
1621467364
1
I am rating one star because they told me they did 60 percent of tcg player on card values over five dollars and did not follow through and asked me to leave when I said they didn't do what they said they would do. They told me 25 dollars for seven mythics. Containing two foil 10 dollar cards checked and a 16 dollar checked along with a 6 dollar rare and on top of this 3 elder dragons 2 worth 4.99 (really?) And 8 ish dollars for the third and a six dollar copy of the non foil version of the tent dollar card. And a full art foil of the red x spell in stryx priced at 10 or 12 dollars plus one other card I can't remember 60 percent. Offered me 24 dollars (to see if I had noticed) should be 6+6+10+5+4+3+6=35 dollars he said the value at 60 percent was 35. I told him that's not what they said they do (the 25 offer) and that they should do what they say they would do instead of trying to skim off the top all the time and they asked me to leave after I already said I was upset with their offer and was going to ofleave. If you have trades trade it to alien games they do 60 to 75 for store credit and don't try to leave useful information out of your transaction. They really didn't like I figured out they were trying to steal my cards. Really bad business practices. I feel bad for the regulars that don't tcg player their trades like I did before redemption and the owner rips them off. The worst part about this is because of covid we can't trade with other players and the card shops are already trying to exploit this. He can say he is s trying to run his business in the pandemic or whatever he wants but I already lost my new vehicle apartment and belongings to this pandemic and now everyone wants to take all the fun out of a game.
Hi Gav. I am the owner of Dice Addiction. I sincerely apologize for your experience at Dice Addiction. We do our best to make sure every customer is welcomed and asked if they need any assistance. If you have a moment I would like to gather more information on your visit so I can properly address the issue. Thank you for your time in leaving your review Sincerely Chip Knight
1627802793
1
Horrible experience. Was in here a few days ago, just browsing for stuff, not looking for anything in particular. Not a single employee had offered to help or ask me what I was looking for my whole 15-20 minutes there. A female customer walks in and gets asked within minutes if she was needing any help to find something. Would give 0 stars if I could. You should treat all customers equally regardless.
Amazing people, super friendly. First time there felt a warm welcome with the staff. Wouldnt have a problem coming back every monday and wednsday for their Yu-Gi-Oh tournaments!
Love the yugioh community here. The store has a nice atmosphere. The people and the employees are friendly and helpful. Dice does a different special events that are tons of fun.
Hey Blake Chip here Im the owner of the store. Wanted to reach out, let see if maybe we had something mispriced. We do use TCGplayer to Price our cards they are updated twice a day using the low value from TCGplayer . We do charge for our tournaments entrys as we provide equal or more prize support, it just depends on the game. I hope you have a wonderful day!!!
1625851874
1
The candy is over priced lol
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