Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Hi Richard! Thank you for letting us know about your positive delivery experience. Our delivery team is an important part of the shopping experience here. We are so happy to hear you were satisfied with our white glove delivery service. Michael Lindsay - Store Manager
1653847019
5
We had outdoor furniture delivered. The delivery was earlier than expected and very professional. We have a very steep driveway and the delivery team, Corey and Skip, brought our furniture in and set it up with no trouble. We really had a great experience.
Hi Fran! Thank you for letting us know about your "perfect" shopping and delivery experience. We can't wait to see you again. Michael Lindsay - Store Manager
1653846952
5
The product, the customer service and the delivery were perfect! We will definitely shop at Fire House Casual again. Thank you.
Hi Loreen! We are very glad to hear you found the perfect set for your space. Sorry to hear that you item wasn't in stock. I am glad that your salesperson is keeping you updated on the status of your furniture. Hopefully it will be here soon so that you can start many years of enjoyment from it. Michael Lindsay - Store Manager
1653846854
5
Searching for outdoor furniture and found the perfect set that works for our space. The only drawback, which seems to be common place in this day and age, is we are not certain of the wait time for delivery. But, we loved the wide range of choices and did purchase two adorable pouf bags for extra guests that can be stowed away if we desire. Also, the salesman has been very helpful and keeps us informed. I like that.
Hi Jason! Thank you for the kind words. We pride ourselves on the quality of our product. The sectional you got is one of my favorites. We hope you will enjoy it for many years to come! Michael Lindsay - Store Manager
1653846762
5
High quality, in-stock furniture, with quick and professional delivery.
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