Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Hello Megan, we are deeply sorry to hear about this case. This is never the experience we want our customers to have in store. Thank you for providing this information so we can promptly look into this and investigate this with our in-store teams. -Leslie H.
1680717580
1
I work at usf and needed to pick up some labels quickly for the same day. I let the cashier know I was with USF which is tax exempt. She got an attitude and said "well that depends on your department ".... no it doesn't. All USF pcards are tax exempt. It doesn't matter what department, I've never had someone ask me for my department and I've been buying at USF for 10 years. I did get the tax exemption but there was no cause for the attitude and snottiness. I'll just go to the Walmart in the future but I sure as hell won't waste my time at this staples again.
Hello Nathaly, thanks for sharing your review and great experience with Saima. We're always eager to help out with all of your printing needs. Thanks for stopping in. We hope to see you again soon! - Jillian H.
1675631883
5
I really needed a banner and help sizing it. Saima was so responsive and worked with me. She was able to get my banner done sooner than expected and it printed out great. I am so satisfied and the customer service is great! Definitely recommend
Hi Cliff, We're happy to hear you had a wonderful shopping experience at our store! We appreciate you taking the time to write this review to let us know how we're doing. We hope to see you again soon! -Leslie H.
1675346828
4
Nice people ... helped me find what I was looking for
Dana in the print department is an absolute rock star. She was multitasking so many customers queries and with such kindness. She was pro-active and solution orientated in assisting me. She was amazing!!
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