Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Placed an online order for same day in-store pick up. DSW took my money, and then canceled my order. Told me 3-5 business days for a refund. Absolutely not. DSW needs to be more responsible about keeping their stock up to date, BEFORE taking peoples money before pick up. NOT cool at all.
I love DSW, but they need to pay their workers more, and get more workers for the floors because they do not have enough employees to maintain the store. The employees that were there were clearly overwhelmed and overworked.
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