Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Your customer feedback profile can bring as much as 23% of traffic to your website.
Hello Amy, we appreciate you taking the time to share your experience with us. We recognize we have not provided you with the experience you expect as our customer. It is much appreciated when a valued customer provides us with feedback as it allows us to provide the best possible merchandise and service to our customers. We are putting measures in place at this location to improve our staff interaction with our customer. Wed greatly appreciate the opportunity to make things right and work toward earning back your business.
1661177252
1
Shockingly bad experience. Staff seemed to take pains to be disinterested and unhelpful. When they eventually deigned to offer assistance, they were mocking. MOCKING. I hope they enjoyed their little games. I will NEVER go back. They should have a care for the people who shop there. Worstcretail experience ever.
Hello Marci, we appreciate you taking the time to share your experience with us. Our team strives to provide our customers with great experiences and we regret not being able to exceed your expectations. We appreciate you providing the feedback, this information will be used to ensure our quality is up to our standards. As always, we appreciate your business.
1660849583
2
Clothing is overpriced and falls apart within 3 months of wear. Youll be throwing your money away. Staff at this location is mostly fine, but ran into one woman working there who was aloof and a little rude. Dont expect to get your money back when the clothes fall apart at the seams.
Hello Bonnie, we appreciate you taking the time to share your experience with us. Our team strives to provide our customers with great experiences and we regret not being able to exceed your expectations. It is much appreciated when a valued customer provides us with feedback as it allows us to provide the best possible merchandise and service to our customers. Did you know that we put fit above everything else when it comes to clothes that keep you looking & feeling your best, and offer the opportunity to Book a FREE private, in-person styling session?" Wed greatly appreciate the opportunity to make things right and work toward earning back your business.
1660849577
1
I'll never go back again. I needed an entire new wardrobe. The store clerk was too busy to assist me even though I had explained to her I had just had surgery. That didn't seem to phase her. Well I'll go elsewhere and spend my money. Represents why you're not doing well Lane Bryant