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EliteFlyers
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EliteFlyers reviews
Information about EliteFlyers
4,81
98 reviews
The opinions come from external websites
Last update: 12.06.2022
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See example1434986561
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRNHNQbm93RRAB!2m1!1s0x0:0x29d63d7bacdaac7!3m1!1s2@1:CIHM0ogKEICAgIDQ4sPnowE%7CCgsIwdCgrAUQgOuTTw%7C?hl=en-US
Kris Stark
google
https://www.google.com/maps/place/?q=place_id:ChIJURNvKYW02YgRx6rNutdjnQI
Sorry Kris. We do not offer printing on customer supplied media as you requested. We wish there was more we could offer. We apologize if you took our decline of your project to offense. We wish you the best of luck in your search for the process you are looking for.
1434987315
1
Wow, these people are not helpful, and rude....
1494768029
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRcktXQkNREAE!2m1!1s0x0:0x29d63d7bacdaac7!3m1!1s2@1:CIHM0ogKEICAgICQrKWBCQ%7CCgwInbPhyAUQgKzPvAI%7C?hl=en-US
Daniel Krikorian
google
https://www.google.com/maps/place/?q=place_id:ChIJURNvKYW02YgRx6rNutdjnQI
We encourage everyone to order a free sample pack. ( https://www.eliteflyers.com/sample-pack-request-form.html ) This will ensure the business cards you're ordering will best suit you. We received Daniel Kirkorian's order over the weekend and emailed a proof Monday afternoon. On Wednesday, we called and emailed again since there was no response. Daniel had placed his order with the wrong email address. He was upset that he did not receive our first email as he was under a deadline. Daniel approved his proof without any changes. He expressed how he would pay extra for a better quality card. We recommended our velvet with spot uv business cards since his design requirements were for a "black on black" business card. Free of charge; we expedited the shipping. On the 5th day of a 5-7 business day production period, he received his order. We received this misleading review. We called and emailed Daniel Kirkorian offering to ship the cards he received back to us at our cost and issue him a full refund. The customer declined and choose to keep the business cards.
1495039379
1
Look, I don't use google to review or post bad remarks but this company is awful. They have poor customer service that doesn't care about what you are trying to accomplish or your business. They push more products and "better quality" on you to up the price and then take days to get back to you, claiming they only call back on mondays and Wednesdays. I now have way too many business cards that don't look like the amazing proof I was sent after the tough time getting that out of them after they lied about having it done. For any small businesses out there, if you get busy and can't get something done on time, just be honest with your customer, they will understand... especially one running their own small business. But when you lied to them, you just piss them off, and don't think people can't tell. I will never use these guys again. Even after they were sooo helpful with the largest discount they've ever given... don't be so dramatic it was pathetic.
1454986442
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRMVB1ZFNREAE!2m1!1s0x0:0x29d63d7bacdaac7!3m1!1s2@1:CIHM0ogKEICAgICQ1PudSQ%7CCgsIyqnltQUQwL7IZQ%7C?hl=en-US
Timothy Nelson
google
https://www.google.com/maps/place/?q=place_id:ChIJURNvKYW02YgRx6rNutdjnQI
Thank you Tim! We really appreciate your wonderful compliments and eagerness to recommend us to your friends and family. We are here if you need anything! Thanks again!
1594222236
5
I am very happy about my recent business cards that I ordered from Donell at Elite Flyers. I received them incredibly fast and the quality of the cards are very good. I would definitely recommend to a friend or colleague. Good quality for a good price. Thanks again! -Tim
1478722525
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3OXEzRVlBEAE!2m1!1s0x0:0x29d63d7bacdaac7!3m1!1s2@1:CIHM0ogKEICAgICw9q3EYA%7CCgwI3YeOwQUQgJ3c4wI%7C?hl=en-US
Josh Koelsch
google
https://www.google.com/maps/place/?q=place_id:ChIJURNvKYW02YgRx6rNutdjnQI
Thanks Josh! We really appreciate you taking the time to leave such a great detailed review. We have noted the issue you experienced and have made changes so this doesn't occur again. We are here to help you with anything you may need. Please feel free to reach out to us if you need anything! Thanks again!
1594221920
5
Alright long review incoming and a little bit delayed. First off I want to say I have used multiple companies for business cards (Staples, Vistaprints, and received samples from a bunch of other companies). Now so many of these companies you see these "GET 250 FREE CARDS" or "ONLY $10 FOR 1000 CARDS!". This is commonly misleading. Either these only include very low quality cards, watermarked cards, etc. etc. EliteFlyers is 100% honest with you. You get this, for this. Now note, if you are planning on getting business cards (or anything like that), try to get samples from a lot of companies. Find what you like, know the difference between 14 pt. and 16 pt., gloss types, etc. Staples does not offer samples. So I did something really stupid and bought business card from them. I got gloss and their medium thickness cards. I talked on the phone for hours with support and was told it was very thick and very nice gloss. I get the cards and not only is the gloss hair thin, but it also was low quality and seemed like it didn't cover the whole card. Anyways I should get back to Elite Flyers. I can't speak towards their other products, but I can say they have the cheapest and best gloss 16 pt. business cards. Along with this Elite Flyers has great customer service and very fast processing/shipping (if you have ever ordered from Vistaprints, you will know my pain with those weeks worth of waiting). The only problem I had, which is not really a problem, had to do with shipping. I got an email stating I had a UPS package arriving the next day. I knew it had to be the cards, but my status still said production. I contacted support and they said my order hadn't even finished yet. The next day, there my business cards were. Now I know this shouldn't be a problem, and it's not, but maybe they need to look into resolving that problem. TL;DR: Great company, great quality, awesome customer service.
1459803216
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnejlUYzBnRRAB!2m1!1s0x0:0x29d63d7bacdaac7!3m1!1s2@1:CIHM0ogKEICAgICgz9Tc0gE%7CCgsI0KiLuAUQwLz1cg%7C?hl=en-US
Gina Casalez
google
https://www.google.com/maps/place/?q=place_id:ChIJURNvKYW02YgRx6rNutdjnQI
Hello. We are sorry for any inconvenience you experienced. We responded with several proofs within 24-48 hours. We offer UNLIMITED revisions until the artwork is approved by the client. We respond promptly with revised proofs as we did with the Gina's project. We cannot control or predict how many revisions a client will send. Elite Flyers guarantees to complete a clients requested changes within 24 hours of receiving them. We offered the client her designs at no charge ($150.00 value). The client grew angry when we did not meet her demand to offer FREE Design AND Printing.
1459813145
1
1 STAR IS MORE THAN I WOULD GIVE THIS PRINTING COMPANY BUT IS A REQUIREMENT FOR LEAVING A REVIEW. I wasted a week of my time trying to satisfy 2 printing orders for my real estate business which did not happen for many reasons. Elite Flyers states they have a 24-48 hr turnaround on proofs. That was not the case! I encountered many issues with Elite Flyers. 1. The designer does not follow instructions so I continued to receive proofs that were not to my specifications. Resulting in 1 week of time wasted. Needless to say they had designed and printed the same design a week prior for a different property. 2. Donell has a condescending & patronizing attitude and is defensive when presented with an issue but apologizes profusely. Empty words. I stated that due to my loss of 1 business week I should be compensated by not having to pay for design fees and printing on the 2 orders. Seeing as one of the jobs was a Just Listed flyer and the property is already under contract. The other job was a Just Sold flyer which was lost in their system and I needed to resend after 3 days. That did not go over very well. He stated he would waive the design fees of $150 but not printing. So who compensates me for my week wasted going back and forth with the designer Terrell? As a Real Estate Broker of a boutique real estate firm, I understand when one of my associates (or myself) makes an error, I compensate my client because I want to retain my clients for future business. I stated to Donell when I interviewed them for printing work on behalf of my brokerage, I stated I needed an approved vendor for my brokerage that would have continued business for a long time to come. Meaning Elite Flyers would be the vendor my agents would use for all print advertisements. However, penny-wise and pound-foolish. 3. When an issue was brought to the attention of Terrell or Donell they would make comments like, "you aren't our only client"- Terrell, "I don't even have a credit card on file for you"-Terrell, "we aren't money grabbers!"-Donell. Unnecessary comments when the standards of the business are not being followed. We started off on the wrong foot. I should have taken that as a sign and continued to shop for a professional, efficient and cost-effective printer. NOT A PROFESSIONAL OR EFFICIENT PRINTING COMPANY I WOULD RECOMMEND TO ANYONE.