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Good morning David. Thanks for the comment reference the gym, we have all worked hard to make sure this space is not replicated by anyone...anywhere. Have you had a bad expereince with the 121 training here? Have you used the facility or expereinced the different coaches? Looking forward to the feedback, feel free to message me directly if you prefer on [email protected] or call 02081274545 Cheers Rob Owner
Hi TNT. It is a shame this has got to the stage where you have had a bad experience...the gym has 12 coaches and the community (Both within the industry and the local area) now us as a very supporting space. Can you remember who you spoke too? Even if you were late I am surprised you received no attention. The gym does not have a receptionist and is ran by the coaches so if they are busy it can be difficult to be seen immediately. Did you have a session booked in? The group classes are free for the first class but the coaches keep an eye out for people if they touch base beforehand. Very rare to receive bad feedback (as you can see...check the swarm of excellent feedback on social media too) so please respond and I will make sure we learn from it. Thanks Rob - Owner I have just spoken to the coach you spoke to Tamas Nagy, there was definitely mis-communication (Oscar is a really cool guy but for what ever reason the situation left you feeling dissatisfied) If you want to come back as our guest you are very welcome and perhaps you can receive the education you werre looking for today.
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Maybe I visited the gym on the wrong day... I went there on a Saturday for a strongman class to try. The costumer service was very poor. Not one person ask me what I was after after I walked in or if I needed any help. To be fair I was late from the class but it doesnt mean that staff should ignor me. I didnt know who was actually working there, I have been wondering around the place for few minutes. I found a guy who was reorganising some strongman equipment so I assumed he must have been a trainer... luckily he was one of them or maybe the only one. Ive been in a few gyms before even gyms with but all was more welcoming than Commando Temple. Against this unwelcoming environment, I would still like to try the strongman class because it looks fun and good for what it designed to achieve. The place is loaded with good equipment!
Ive been training here for a year now and cannot fault the place. Everyone is hugely supportive of each other, whatever your discipline, experience or targets. The trainers are all exceptional - i hear nothing but motivation and good natured banter whenever I train there! My body shape has toned and Ive achieved things I didnt think I could- all credit to Cuong and the whole team (family) for creating a unique space that works for so many!
Hi Tas Touching bae to make sure we did not disappoint you with our service at the gym. The coaches and I work hard to make sure we deliver nothing but the best. I would appreciate the feedback. Thanks in advance. Rob
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