Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Contact us: +1 (323) 792-7474 or [email protected]
Find out what's new
All technical stuff
Analyze your online image
Our tool gives you an in-depth look at what your company's image looks like
Contact us: +1 (323) 792-7474 or [email protected]
Polish
Swiss
Spain
French
Case study - Ideashirt.pl - advertising industry
Katarzyna Chomąt
14/12/2023
| 1 min read
Table of contents
Try our new
Local SEO tool
Manage and track visibility of your
Google Business Profiles
Ideashirt.pl is an e-commerce and advertising company that offers custom printed t-shirts.
Current situation:
- 967 reviews obtained in 4 years
- 3.5 - average rating
The store's problem was leaving negative reviews from customers without attempting to contact them or providing any comments. Many negative comments came from fake accounts of one frustrated customer.
The recovery process began with verifying the most common customer-side problems.
Most frequently, these were:
- “product different from the description,”
- “product poor quality,”
- “delivery took too long.”
The following changes were implemented:
- improvement of product descriptions,
- elimination of low-quality products,
- shortening of delivery time.
As a result, the current outcome was achieved:
- 2034 reviews obtained in 8 months
- 4.5 - average rating
Additional benefits for the customer:
- sales from organic and direct traffic increased by 45%.
- sales from Google business cards increased by 320%.
- thanks to the use of widgets informing customers about product quality and high store and product ratings, the conversion rate increased by 900% (ROI).
- thanks to SEO optimization of the product page, the cost per click decreased.
Please rate this article
Average rate this post is: 4.75{{ $app.blogCurrentReview }}
Reviews Catalog - categories
Try our new
Local SEO tool
Manage and track visibility of your
Google Business Profiles
Ralated articles
Rating Captain
25/04/2024 | 12 min read
Agnieszka Szczepanowska
06/12/2023 | 4 min read
Patrycja Lisowska
29/01/2021 | 4 min read