Get reviews Basic features of Rating Captain
Manage Moderation and coupons
Analyze Know your customers better
Seo Widgets Upgrade your SEO impact
Integrations List of integrations
Blog Find out what's new
Knowledge base All technical stuff
Customers Pricing
Sign in Sign up for Free
English
Polish
Sign in Sign up for Free Get reviews Manage Analyze Seo Widgets Integrations Blog Knowledge base Customers Pricing Careers Privacy Policy Terms of Use Data processing Integrations Team Affiliate Program Pricing Customers
Katarzyna Chomąt
30/06/2021 | 4 min read reviews google my business

Business profile on Google is a very important tool for building image on the web. After all, it is in Google search that customers most often check basic information about a company, such as opening hours, location or reviews. Moreover, a business profile reduces costs related to marketing and positioning of a website. Therefore, if you do not have a business profile for your company, you should create one, and if you already have a Google My Business profile – check how to improve it.

Read more

Develop your business
with Rating Captain

Get valuable reviews and see your
company is growing

Try it for free

The presence of brands on social media is a common phenomenon and one of the most important elements of marketing strategy. More and more brands are becoming aware that having several company accounts on the most popular sites is not enough, that is why brands are starting to look for creative solutions. With help comes social selling, by building trust and relationships between the brand and consumers. Check out how to use social selling to develop your business.

Read more
Hanna Bernikova
08/04/2021 | 8 min read customer satisfaction warranty guarantee

There is no denying that there is a relation between customer service and business profitability, it is a well-known fact. Therefore, customer retention is a crucial task for any business that affects the company’s revenue. Most businesses include continuous monitoring of customer satisfaction as a part of their marketing strategy. In fact, as we all know, a satisfied customer is more likely to purchase again. 

Read more
Karol Bocheński
26/03/2021 | 4 min read marketing zarządzanie firmą analiza konkurencji

A well-conducted competitive analysis can be an extremely helpful element in developing your business strategy. A thorough interpretation of competitors enables to identify strengths and weaknesses both in own company and in the companies of your competitors, thus providing a chance to optimize your actions and strengthen position on the market. In addition, analyzing the behavior of your rivals will also allow you to learn about emerging trends in the market and clarify the needs of your customers. Therefore, how to do it best?

Read more

Image is a simple form of communication used since the beginning of civilization. It reaches the audience best, thus brands are eager to use it in marketing messages. Currently technology enables to create moving images, which makes the message even more attractive. Check what benefits video marketing brings and how to use its potential.

Read more
Agnieszka Szczepanowska
17/03/2021 | 4 min read social media monitoring monitoring internetu

You run a company. Your business may be doing quite well, but you wonder if you can generate more revenue from it. Maybe you are not in the best situation right now, but you do not know what you are doing wrong. What do entrepreneurs usually do in such situations?

Read more
Katarzyna Chomąt
12/03/2021 | 4 min read google reviews company reviews

Negative opinions, comments or reviews are common for every brand, especially when it is already recognizable on the market and its products or services are used by many customers. Moreover, consumers even look for unflattering opinions about a given company to see how much they are risking. Find out how to gain new clients even if you don’t have a crystal clear rating.

Read more
Katarzyna Chomąt
09/03/2021 | 10 min read ecommerce marketing advertisement online shop

Online stores have gained a lot of momentum, according to the E-commerce in Poland 2020 report, as many as 73% of Internet users have made an online purchase in their life. This trend is obviously rising, so e-commerce shops are springing up like mushrooms. There is also more and more competition in the industry, which is why it is getting increasingly harder to stand out from the crowd and reach your target group. However, there are several elements that can always be implemented or improved on to increase your e-shop sales.

Read more
Patrycja Lisowska
01/03/2021 | 10 min read ecommerce opinie o firmie sprzedaż narzędzia

Achieving success in sales is dependent on many factors - apart from your passion, determination, and creativity, you also need to thoroughly get to know your potential and current customers in order to accompany them at every stage of the purchasing process. But how do you provide consumers with a consistent and unforgettable experience that will grant your business advantage over the competition? Reach for tools that increase conversion in your online store, which will additionally improve the efficiency and organization of your team’s work.

Read more

One of the pillars of building a positive company image is proper acquisition of customer opinions. While a dissatisfied customer will gladly share a negative review online, a satisfied consumer won’t be as inclined to express admiration. Therefore, it’s important to focus your efforts on encouraging customers to provide reviews. If you’re wondering how to get positive opinions from customers who are satisfied with their purchase, this article certainly has the answer.

Read more
Katarzyna Chomąt
27/01/2021 | 7 min read social media marketing zarządzanie firmą reklama

In the era of universal access to the Internet, well-run Internet marketing becomes increasingly important. Companies are not limited to just creating their own websites. They are also present in social media, run blogs related to their business, and invest in paid forms of advertising or outsource activities to marketing agencies. All this is aimed at reaching users who will be interested in the product or service of a given company.

Read more
Patrycja Lisowska
20/01/2021 | 4 min read opinie o firmie obsługa klienta zarżadzanie firmą

In recent years, we have been inundated with research indicating that customer reviews help online stores grow. Consumers trust online reviews almost as much as personal recommendations of friends.

Read more
Agnieszka Szczepanowska
21/12/2020 | 5 min read google maps google reviews

Development of your own business means facing more and more difficult tasks. It is really easy to lose in the middle of the marketing ratios and reports. Meanwhile an entrepreneur becomes acquainted with more and more advantaged e-commerce issues, consumers are busy with their own lives. No indicator won’t persuade them to behave contrary to basic logic. 

Read more
Julia Stawińska
25/11/2020 | 1 min read case studies branza reklamowa ideashirt

Ideashirt.pl is a company from the e-commerce and advertising industry that offers t-shirts. 

Read more
Karol Bocheński
23/11/2020 | 3 min read rating captain black friday black week

Rating Captain is an app that will help you to gain feedback from your customers. Thanks to AI our application analyzes various data, searches the web for brand mentions and distinguishes positive from negative opinions. Using it you can check reviews about your company much easier and faster. You will also learn about the strengths and weaknesses of your business. In this way, you will gather the necessary knowledge to optimize the company's actions in different areas.

Read more

Storytelling is the art of telling stories in such a way to establish a relationship with the audience. Narrative marketing is the perfect tool for building trust in your company. It is extremely effective, but also seems to be a real challenge. Storytelling is about referring to shared experiences with your community, as well as showing the needs which should be well understood. A good story arouses emotions and brings value. Storytelling can therefore lead to providing informations about products, services, but it is also a good tool to expose the main mission of your company. 

Read more
Karol Bocheński
19/11/2020 | 2 min read ecommerce opinie o firmie opinie google

If you already have Google My Business, reviews are going to work as a perpetual motion machine. Huge amount of stars in the ranking attract new potential customers, who are able to generate further positive reviews. If clients see negative comments on your Google Business Card it is almost certain they’ll start considering the quality of your services.

Read more
Katarzyna Chomąt
13/11/2020 | 3 min read social media facebook reviews in social media

Reviews written by customers are an important factor in building trust to your business. Positive opinions often have significant influence, regarding making purchases or using services. Based on recommendations, potential customer is able to make consumer decisions. People are looking for informations in different sources, also in social media, therefore should contain a specific amount of reviews. 

Read more
Katarzyna Chomąt
10/11/2020 | 3 min read opinie o firmie zarządzanie firmą idelany klient

Every entrepreneur should strive to get to know their customer. This is extremely important in marketing terms. Knowing the target group and its expectations, it is easier to reach them. But how to find the right person?

Read more
Agnieszka Szczepanowska
27/10/2020 | 3 min read reputacja seo

Abbreviation of the SERM comes from definition Search Engine Reputation Management. This tool is useful to manage the business reputable in internet search engines. In reality it consists of several activities taken in order to improve visibility and recognizability in the search results.

Read more
Karol Bocheński
15/09/2020 | 4 min read negative reviews

Is the appearance of negative customer feedback the beginning of an end for your brand? Of course not! But should we pay attention to them? Definitely yes. Brand transparency is extremely important for today’s consumer.

Read more

Virtually anything can be rated on Google Maps. Literally any single thing you can image. Adding opinions about a ticket machine or even bus stop is nothing new for the Internet users nowadays. Conclusion? Nothing slips away the attention of modern consumers who know well what a search engine is.

Read more
Karol Bocheński
24/08/2020 | 5 min read brand reviews hotel reviews

A bad hotel can ruin your entire vacation. After all, the guests return to it after a day full of excitement, wanting to relax, get a good night’s sleep and eat a regenerating meal. If the rooms are dirty, food not fresh and beds uncomfortable – it is hard to talk about a successful vacation. One of the most common preventive measures is to check the accommodation reviews before booking. They are crucial and often prevail when it comes to deciding on a particular place. Positive reviews reinforce the decision, negative ones make you look further.

Read more

Almost 90% of consumers trust online reviews similarly to personal recommendations from their family and friends. The fact proves that taking care of a positive online image has a crucial role not only in online reputation management (ORM) but also in sales in general.

Read more
Karol Bocheński
21/08/2020 | 3 min read ecommerce opinie o firmie reputation management

Small businesses rely highly on reputation. The majority of their clients come from recommendations – nowadays found mainly online and rarely offline. But the good news is you don't always need large advertising budgets to drive sales. Word of mouth spread online can generate enough sales. Below we discuss the three steps that are important to every small business owner and that will hopefully inspire you to take care of your reputation online.

Read more

Customer reviews posted by users on various platforms such as Google My Business, Facebook, Amazon, Trustpilot, Foursquare, Yelp, or Trip Advisor can and will affect the way your business or brand is perceived. Finally, it may affect customers' final purchase decisions. That is why comments appearing on review sites should be managed, becoming an everyday task and part of a marketing plan.

Read more
Karol Bocheński
21/08/2020 | 3 min read ecommerce opinie o firmie reputation management

Reputation management describes the effort to influence and take control of a company's or individual's reputation. The concept stems from public relations, but along with the growth of social media and the internet the term had to be developed to adequately cover the new phenomena. Nowadays, it can be divided into two areas – offline and online reputation management, the latter focusing mainly on search engine results.

Read more
Agnieszka Szczepanowska
13/08/2020 | 4 min read ecommerce opinie google zarządzanie opiniami rating captain

Client satisfaction has huge impact on obtaining profits from your entrepreneurship. Satisfied user not only return to your offer, but also help you with building the reputation of your brand you create. Would you like to increase your budget? Get to know what are the real needs of your customers. You are able to measure client’s satisfaction for a few simple ways. 

Read more

Put yourself in your customer’s shoes for a moment. You want to buy goods or use a specific service. Open your web browser and do some quick research. Find a company that can meet your needs. Go to the website, read the detailed information. Before you buy a product or reach for the phone to set up an appointment, you want to make sure you’re dealing with a reliable contractor. What do you do?

Read more
Linkedin logo Youtube logo Facebook logo

Rating Captain is creating “SatBot”, a project implemented under the grant in accordance with the “303 Innovation fund” project.

Customer Service

+48 572 971 973
support@ratingcaptain.com

Technical Support

support@ratingcaptain.com

Billing

billing@ratingcaptain.com

Company

info@ratingcaptain.com

Copyright © 2020 by Rating Captain
Careers
Privacy Policy
Terms of Use
Data processing
Integrations
Blog
Team
Affiliate Program
Knowledge base
Pricing
Customers
We use cookies to provide the best possible service.
Refer to our privacy policy for more info.
I agree