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Feedback management is important for many reasons. First and foremost, it helps increase your rating, which for buyers is an indicator of your trustworthiness. Companies with five star ratings are considered trustworthy from the very beginning. A rating below 4 stars, on the other hand, can cause some anxiety among potential buyers.

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Karol Bocheński
23/11/2020 | 3 min read rating captain black friday black week

Rating Captain is an app that will help you to gain feedback from your customers. Thanks to AI our application analyzes various data, searches the web for brand mentions and distinguishes positive from negative opinions. Using it you can check reviews about your company much easier and faster. You will also learn about the strengths and weaknesses of your business. In this way, you will gather the necessary knowledge to optimize the company's actions in different areas.

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Agnieszka Szczepanowska
13/08/2020 | 4 min read ecommerce opinie google zarządzanie opiniami rating captain

Client satisfaction has huge impact on obtaining profits from your entrepreneurship. Satisfied user not only return to your offer, but also help you with building the reputation of your brand you create. Would you like to increase your budget? Get to know what are the real needs of your customers. You are able to measure client’s satisfaction for a few simple ways. 

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Rating Captain is creating “SatBot”, a project implemented under the grant in accordance with the “303 Innovation fund” project.

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