You will certainly agree with the statement that running an online store involves a constant struggle for customers. Additionally, in times of widespread internet access, it is easy to experience a reputation crisis and loss of customer trust. To prevent this, reputation management activities should include monitoring user opinions about the company and its products. Fortunately, the PrestaShop e-commerce platform allows for easy integration with a comprehensive opinion management tool like Rating Captain.
Get valuable reviews and see your
company is growing
One entrepreneur comes to another and says, "Listen, how do you do it that you have hundreds of reviews on Google Maps? I only have a few. Be a buddy, reveal to me the secret of your success." The other replies with the following words. It's simple! Buy Google reviews! It costs pennies, and you make millions from it! I've been doing this for years. No one noticed that I do it."
Google My Business allows business owners to promote their business. It is a free tool that gives business owners the opportunity to appear on Google Maps. It is also often the first source of information for customers about your business.
Running an online store involves taking care of many issues related to the entire sales system, logistics, accounting, etc. Therefore, it is worth using tools that automate processes, as they effectively minimize the chance of errors. Thanks to this, of course, the customer can make a purchase smoothly and receive the product, and you gain valuable time. One of the tools worth considering is BaseLinker, so in this article we will point out the reasons why it is worth being interested in it.
Yes, Google reviews can disappear in a fraction of a second. Even those that are already old. For business owners, this can be a real tragedy. Especially if they built their reputation mainly on Google Maps. If you are a reviewer, it will hurt you especially when you leave a negative review. You don't spend your time warning other users on the site for the company to continue thriving.
You put a lot of effort into your business. You invest your own money into it. You live off the income you manage to generate. Often, the survival of your employees also depends on your success. It's no wonder that negative opinions sometimes keep you awake at night. However, remember that with conscious action, you can turn most of them into a competitive advantage.
What is conversational marketing? It's conversations that lead to sales. Since we're talking about conversation, it's clear that we're talking about mutual interaction. For this reason, many entrepreneurs try to build a relationship with the customer by expanding their sales department or dedicating their own time to it. And that's good.
Do you think that opinions are only useful as an addition to your CV? Not true. Negative opinions help develop e-commerce businesses. They provide valuable insights into what you can improve in your products, logistics, and sales process.
Do you have a shop or run a service company? Creating a profile on Google My Business is one of the basic activities when running a business. The biggest benefits are derived by entrepreneurs who operate in a physical location. Google Maps has become the main navigation application in our country. While driving or even walking, your customers instinctively reach for Google Maps.
You have been running your business for some time now. Your Google business card is working properly. You are collecting positive reviews and your rating is increasing. Until the day you enter your profile and see pandemonium there. Hundreds of negative reviews. One similar to another. There are more of them than customers in the last week. Moreover, if you don't do anything about it, it will be difficult for you to acquire new customers in the future. What can you do about it? How to remove reviews from Google My Business? Is it even possible? It is. There are four ways to do it.
Manage and track visibility of your
Google Business Profiles