Increase sales
Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Shopify WooCommerce Deconetwork Baselinker See all
mdi-chat-processing-outline
Blog
Find out what's new
Knowledge base
All technical stuff
Analyze your online image
Our tool gives you an in-depth look at what your company's image looks like
Find out more
mdi-chat-processing-outline
Local SEO Customers Pricing
Sign in
Polish
Swiss
Sign in Sign up for Free Increase sales Control your image Loyal customers Building trust Blog Knowledge base Local SEO Customers Pricing Increase sales Loyal customers Control your image Building trust Blog Knowledge base API Documentation Customers Pricing Careers Team Reviews Catalog Affiliate Program Terms of Use Privacy Policy Data processing

Integrations

Default integration

Knowledge base mdi-chevron-right Integrations mdi-chevron-right Default integration
Integrations

Integration Default with Rating Captain

Integrating with the Rating Captain application will allow you to quickly and effectively collect feedback from your customers. Additionally, with the application, you won't miss any reviews on your profiles in review services. Furthermore, Rating Captain will analyze each review and provide you with insights into the most common issues your customers face. You can display the collected reviews as a widget on your store's website without worrying about violating the regulations resulting from the Omnibus directive.

 

Start collecting feedback about your company and products with Rating Captain. Remember to select the profiles in the Rating Captain application where you want to collect reviews about your company (e.g., Google, Ceneo, Facebook). You can do this in the Page → Profiles tab.

 

Script integrating Rating Captain with any system.

To integrate your website with our system, paste the code below into the order summary page. Enter the appropriate order values in the (email, external_id) fields.

 

 

        
<script>
    var RatingCaptain_data_script = {
        /* REQUIRED | Email, on this address will be send message */
            "email": "{$order->email}",
        /* REQUIRED | Order in your system, this field should be unique */
            "external_id": "{$order->id}",
        /* Optional - Products in this order, each product must have id name and price. */
        "products": [
                    {
                        "id": "{$product->id}",
                        "name": "{$product->name}",
                        "price": "{$product->price}",
                        "imageUrl": "{$product->image}",
                    },
        ]
    }
</script>
<script src="https://api.ratingcaptain.com/js_v2/[Your website token]" async></script>

*Each item in bold must be properly configured depending on your system.
*Website token you can find here: Website page.
        
            
<script>
    var rc_products = {/literal}[{foreach from=$items item=i name=list}
{
    'id': '{$i->product_id}',
    'name': '{$i->name}',
    'price': '{$i->price_gross|money_without_currency}',
    'imageUrl': '{$i->product->images[0]->url|product_img_url:th100}'
},
    {/foreach}]{literal};
        var RatingCaptain_data_script = {
            "email": '{client_email}',
            "external_id": '{order_id}',
            "products": rc_products
        }
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]" async></script>

*Website token you can find here: Website page.
            
        
            
<script>
    var rc_products = [{products}
        {
        "id": "{products.product_id}",
        "price": "{products.float_price}",
        "imageUrl": "{products.img}",
        "name": "{products.name}"
        },
    {/products}];
    var RatingCaptain_data_script = {
        "email": '{email}',
        "external_id": '{order_id}',
        "products": rc_products
    }
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]" async></script>

*Website token you can find here: Website page.
            
        
            
<script>
    var RatingCaptain_data_script = {
            "email": "[[email]]",
            "external_id": "[[orderid]]"
    }
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]" async></script>

*Website token you can find here: Website page.
            
        
            
{% block page_checkout_finish_rating_captain %}
    {% set ratingProducts = [] %}
    {% for lineItem in page.order.lineItems.elements %}
        {% if lineItem.type is same as 'product' %}
            {% if lineItem.cover.url %}
                {% set ratingProduct = {
                    id: lineItem.payload.productNumber,
                    name: lineItem.label,
                    price: lineItem.price.totalPrice,
                    imageUrl: lineItem.cover.url,
                } %}
            {% else %}
                {% set ratingProduct = {
                    id: lineItem.payload.productNumber,
                    name: lineItem.label,
                    price: lineItem.price.totalPrice,
                } %}
            {% endif %}
            {% set ratingProducts = ratingProducts|merge([ratingProduct]) %}
        {% endif %}
    {% endfor %}
    {% set ratingCaptainData = {
        email: page.order.orderCustomer.email,
        external_id: page.order.orderNumber,
        products: ratingProducts
    } %}
    <script>
        var RatingCaptain_data_script = [{{ ratingCaptainData | json_encode | raw }}];
    </script>
    <script src="https://ratingcaptain.com/api/js_v2/[Your website token]" async></script>
{% endblock %}

*Website token you can find here: Website page.
            
        
Was the article helpful?
mdi-check Yes mdi-close No
Thank you for rate this article.
199 out of 322 found this article helpful
Tabel of contents
Still need help?
If you have not found the information you are interested in, contact us directly. Our support will help to solve your doubts
Contact us
To start
Watch our video explaining the basic functions of Rating Captain.
Watch video