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First steps

First step - informations about the App

First steps

First step - informations about the App

Hey! Special for you we have prepared some news about the Rating Captain.

        
<script>
    var RatingCaptain_data_script = {
        /* REQUIRED | Email, on this address will be send message */
            "email": "{$order->email}",
        /* REQUIRED | Order in your system, this field should be unique */
            "external_id": "{$order->id}",
        /* Optional - Products in this order, each product must have id name and price. */
        "products": [
                    {
                        "id": "{$product->id}",
                        "name": "{$product->name}",
                        "price": "{$product->price}",
                        "imageUrl": "{$product->image}",
                    },
        ]
    }
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]"></script>

*Each item in bold must be properly configured depending on your system.
*Website token you can find here: Website page.
        
            
<script>
    var rc_products = {/literal}[{foreach from=$items item=i name=list}
{
    'id': '{$i->product_id}',
    'name': '{$i->name}',
    'price': '{$i->price_gross|money_without_currency}',
    'imageUrl': '{$i->product->images[0]->url|product_img_url:th100}'
},
    {/foreach}]{literal};
        var RatingCaptain_data_script = {
            "email": '{client_email}',
            "external_id": '{order_id}',
            "products": rc_products
        }
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]"></script>

*Website token you can find here: Website page.
            
        
            
<script>
    var rc_products = [{products}
        {
        "id": "{products.product_id}",
        "price": "{products.float_price}",
        "imageUrl": "{products.img}",
        "name": "{products.name}"
        },
    {/products}];
    var RatingCaptain_data_script = {
        "email": '{email}',
        "external_id": '{order_id}',
        "products": rc_products
    }
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]"></script>

*Website token you can find here: Website page.
            
        
            
<script>
    var RatingCaptain_data_script = {
            "email": "[[email]]",
            "external_id": "[[orderid]]"
    }
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]"></script>

*Website token you can find here: Website page.
            
        
            
{% block page_checkout_finish_rating_captain %}
    {% set ratingProducts = [] %}
    {% for lineItem in page.order.lineItems.elements %}
        {% if lineItem.type is same as 'product' %}
            {% if lineItem.cover.url %}
                {% set ratingProduct = {
                    id: lineItem.payload.productNumber,
                    name: lineItem.label,
                    price: lineItem.price.totalPrice,
                    imageUrl: lineItem.cover.url,
                } %}
            {% else %}
                {% set ratingProduct = {
                    id: lineItem.payload.productNumber,
                    name: lineItem.label,
                    price: lineItem.price.totalPrice,
                } %}
            {% endif %}
            {% set ratingProducts = ratingProducts|merge([ratingProduct]) %}
        {% endif %}
    {% endfor %}
    {% set ratingCaptainData = {
        email: page.order.orderCustomer.email,
        external_id: page.order.orderNumber,
        products: ratingProducts
    } %}
    <script>
        var RatingCaptain_data_script = [{{ ratingCaptainData | json_encode | raw }}];
    </script>
    <script src="https://ratingcaptain.com/api/js_v2/[Your website token]"></script>
{% endblock %}

*Website token you can find here: Website page.
            
        

What is Rating Captain?

Rating Captain is an application, that helps companies automate customer service in the scope of negative feedback, by using predictive analytics powered by Big Data and MachineLearning. The application effectively obtains real customer reviews, automatically detects problems in the field of customer service and recommends actions.

Registration and trial period

If you want to try the application, take advantage of our 14-day trial period. Go to the Rating Captain website and sign up. Further you’ll be asked for account configuration. Add your name, surname and phone number. Then enter the name of your Website and the URL address. It is done!

Subscription and plans

The first 14 days are always for free. Then Rating Captain offers you some well prepared plans, that are going to help you with further development.

When does the invite counter reset?

Payments are settled for the entire month from the moment of purchase, e.g. from October 25 to November 25.

However, on the 1st of each month, the counter of sent invitations is reset to zero, so you get the opportunity to send another pool of emails depending on your plan.

 

Example

If you buy a Growth package on October 25, you can send 1500 invitations to customers by October 31. On November 1, the counter will be reset and sent emails will be counted from scratch, so you can send another 1500 emails.

This means you pay for 1,500 invitations and get the option to send 3,000 messages. 

 

More info can be found here:
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