Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Contact us: +1 (323) 792-7474 or [email protected]
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How to add a review site?
How to add a review site?
Go to the Website tab and then Profiles.
In the Find your profile field enter the company name and the city in which it is located and click Search. Next, the application will show you the found profiles of your company on various portals.
Select the profiles to which you want to collect reviews by clicking the Add this profile button. On the right side you will find a section Added profiles. Confirm their selection by clicking Add selected profiles. We recommend that you start by choosing your profile in Google My Business.
<script>
var RatingCaptain_data_script = {
/* REQUIRED | Email, on this address will be send message */
"email": "{$order->email}",
/* REQUIRED | Order in your system, this field should be unique */
"external_id": "{$order->id}",
/* Optional - Products in this order, each product must have id name and price. */
"products": [
{
"id": "{$product->id}",
"name": "{$product->name}",
"price": "{$product->price}",
"imageUrl": "{$product->image}",
},
]
}
</script>
<script src="https://api.ratingcaptain.com/js_v2/[Your website token]" async></script>
*Each item in bold must be properly configured depending on your system.
*Website token you can find here: Website page.
<script>
var rc_products = {/literal}[{foreach from=$items item=i name=list}
{
'id': '{$i->product_id}',
'name': '{$i->name}',
'price': '{$i->price_gross|money_without_currency}',
'imageUrl': '{$i->product->images[0]->url|product_img_url:th100}'
},
{/foreach}]{literal};
var RatingCaptain_data_script = {
"email": '{client_email}',
"external_id": '{order_id}',
"products": rc_products
}
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]" async></script>
*Website token you can find here: Website page.
<script>
var rc_products = [{products}
{
"id": "{products.product_id}",
"price": "{products.float_price}",
"imageUrl": "{products.img}",
"name": "{products.name}"
},
{/products}];
var RatingCaptain_data_script = {
"email": '{email}',
"external_id": '{order_id}',
"products": rc_products
}
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]" async></script>
*Website token you can find here: Website page.
<script>
var RatingCaptain_data_script = {
"email": "[[email]]",
"external_id": "[[orderid]]"
}
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]" async></script>
*Website token you can find here: Website page.
{% block page_checkout_finish_rating_captain %}
{% set ratingProducts = [] %}
{% for lineItem in page.order.lineItems.elements %}
{% if lineItem.type is same as 'product' %}
{% if lineItem.cover.url %}
{% set ratingProduct = {
id: lineItem.payload.productNumber,
name: lineItem.label,
price: lineItem.price.totalPrice,
imageUrl: lineItem.cover.url,
} %}
{% else %}
{% set ratingProduct = {
id: lineItem.payload.productNumber,
name: lineItem.label,
price: lineItem.price.totalPrice,
} %}
{% endif %}
{% set ratingProducts = ratingProducts|merge([ratingProduct]) %}
{% endif %}
{% endfor %}
{% set ratingCaptainData = {
email: page.order.orderCustomer.email,
external_id: page.order.orderNumber,
products: ratingProducts
} %}
<script>
var RatingCaptain_data_script = [{{ ratingCaptainData | json_encode | raw }}];
</script>
<script src="https://ratingcaptain.com/api/js_v2/[Your website token]" async></script>
{% endblock %}
*Website token you can find here: Website page.
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To start
Watch our video explaining the basic functions of Rating Captain.