Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Contact us: +1 (323) 792-7474 or [email protected]
Find out what's new
All technical stuff
Analyze your online image
Our tool gives you an in-depth look at what your company's image looks like
Contact us: +1 (323) 792-7474 or [email protected]
Polish
Swiss
Spain
French
Case study - AllBag.pl - online sale of promotional bags
Katarzyna Chomąt
12/12/2023
| 1 min read
Table of contents
Local SEO tool
for agencies
Automate your local SEO
and track Google Maps visibility
AllBag creates eco-friendly bags with unique prints, making them primarily a gift with a special character.
Current situation
- 10 reviews obtained in 3 years
- 4.2 - average rating
The store's problem was a small number of reviews and a significant amount of negative feedback. The corrective process involved verifying the most common issues and improving the sales process.
Customers most commonly complained about
- poor customer service
- products not matching the order
- long waiting time for the product
- lack of contact with the store
The following changes were implemented
- improvement of product descriptions
- shortening of delivery time
- improvement of communication with the customer at every stage of the sale
Result after 3 months
- 143 reviews
- 4.5 - average rating
Additional benefits for the customer
- 25% increase in organic sales
- 300% increase in sales from the Google business card
- 15% increase in the number of returning customers
Please rate this article
Average rate this post is: 4.72{{ $app.blogCurrentReview }}
Reviews Catalog - categories
Local SEO tool
for agencies
Automate your local SEO
and track Google Maps visibility
Ralated articles
Rating Captain
10/04/2024 | 13 min read
Rating Captain
19/04/2024 | 12 min read
Karol Bocheński
14/12/2023 | 4 min read
We use cookies to provide the best possible service.
Refer to our privacy policy for more info.