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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Latest articles

Katarzyna Chomąt
14/12/2023 | min read

The store's problem was a small number of reviews and a predominance of negative comments, and yet reviews play a very important role in the local market. 

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Katarzyna Chomąt
12/12/2023 | min read

AllBag creates eco-friendly bags with unique prints, making them primarily a gift with a special character.

Katarzyna Chomąt
06/12/2023 | min read

In order to support store owners in building a positive image and increasing sales, one of the largest e-commerce platforms - DecoNetwork has created a very intuitive integration with the Rating Captain application. Thanks to this connection, obtaining feedback from your own customers and managing ratings and comments from one place is much easier. Check out how easily you can connect your DecoNetwork store with Rating Captain.

Katarzyna Chomąt
06/12/2023 | min read

We have a very interesting proposal for you. We will be monitoring the steps taken by Manibox company regarding online reputation management. As you can probably guess, this will be a lengthy process, so articles will appear periodically, depending on the actions taken by the company.

Katarzyna Chomąt
04/12/2023 | min read

In the first part of our series, we discussed the initial steps taken by Manibox in the context of opinion management. We also presented the current situation of the company and mentioned that Manibox wants to start selling on various marketplaces, therefore it needs a tool that allows easy monitoring of emerging opinions and quick response to them.

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