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Katarzyna Chomąt
28/11/2023 | min read
Universal access to the Internet allows consumers to easily search for information about a product they are interested in, compare its prices in various online stores, and check reviews before making a purchase. What do they do with this knowledge? As it turns out, many customers still prefer to buy products in physical stores, and they use the Internet to gather information about companies, brands, and compare products. This is known as the ROPO effect, which poses a challenge, especially for e-commerce.
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