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Integration of Rating Captain with BaseLinker

Karol Bocheński
14/12/2023 | 2 min read
Integration of Rating Captain with BaseLinker

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    Rating Captain is an application that will help your company improve its image on review portals. By analyzing collected opinions, it allows you to easily draw conclusions from customer ratings. This, in turn, helps you quickly and effectively evaluate your business and implement improvements.

     

    BaseLinker is software designed to integrate popular trading platforms, online stores, media, and useful e-commerce tools. It allows you to manage orders and automate processes in one user-friendly panel.

     

    BaseLinker + Rating Captain =  ⭐⭐⭐⭐⭐

     

    Have you noticed the potential of both tools? Check out the benefits of combining them:

     

    • Collecting opinions

    Gather real opinions from your customers on every review site.

     

    • Sending invitations

    Send visually branded invitations to customers after their order.

     

    • Competitor analysis

    See how you compare to your competition.

     

    • Better SEO

    Add real opinions and optimize your website and products in Google search.

     

    • Additional sales

    Gain positive opinions and additional sales from returning customers.

     

    • Opinion widgets

    Convince customers of the quality of your products and services. With widget plugins, you can display positive opinions on your website.

     

    • Opinion management

    Engage with dissatisfied customers and turn them into returning users. Negative opinions about your business are sent directly to the Rating Captain system - they will not be redirected to review portals.

     

    • Communication automation

    Automate communication with dissatisfied customers based on their level of dissatisfaction.

     

    • Problem detection

    Automatically detect customer service issues and recommend actions.

     

    • Monitoring

    Monitor your opinions and Rating Captain campaign results. Decide where you want to collect opinions. Build your reputation on every review platform.

     

    Integration instructions

     

    The integration process is very simple. First, log in to the Rating Captain application. Then go to the "Page" tab and from the integration section, select "Integration using BaseLinker". Now enter the API key of your BaseLinker account.

     

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