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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
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Latest articles

nps - Blog

Net Promoter Score (NPS) - how to measure customer loyalty?
Katarzyna Chomąt
04/12/2023 | min read
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Loyal customer... Acquiring them is difficult, but crucial for the development of any business. Who is a loyal customer? It is a person who regularly returns to your company because they are satisfied with your offer and service, so they don't need to look for a product or service from the competition. Furthermore, a loyal customer willingly recommends your offer to their family and friends. How to measure customer loyalty? Simply conduct an NPS survey, which will allow you to draw conclusions and take appropriate steps to increase customer satisfaction and loyalty.

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Customer Satisfaction Survey: How to measure customer satisfaction with NPS?
Casper Cooper
16/11/2023 | min read
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Customer satisfaction survey is one of the most important tools that help companies understand how customers perceive their products or services and what their needs and expectations are.

customer satisfaction customer service NPS level of satisfaction consumer

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