Rank higher in Google Maps
Check out new app Check it out
Functionality
Increase sales
Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
Control your image
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Loyal customers
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
Building trust
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
Integrations
 Shopify WooCommerce Deconetwork Baselinker See all
mdi-chat-processing-outline
Knowledge
Blog
Find out what's new
Knowledge base
All technical stuff
Data analysis
Analyze your online image
Our tool gives you an in-depth look at what your company's image looks like
Find out more
mdi-chat-processing-outline Local SEO Customers Pricing
Sign in
Polish
Swiss
Spain
French
Sign in Sign up for Free Increase sales Control your image Loyal customers Building trust Product reviews Blog Knowledge base Local SEO Customers Pricing Increase sales Loyal customers Control your image Building trust Product reviews Blog Knowledge base API Documentation Customers Pricing Careers Team Reviews Catalog Affiliate Program Terms of Use Privacy Policy Data processing

Latest articles

nps - Blog

Net Promoter Score (NPS) - how to measure customer loyalty?
Katarzyna Chomąt
04/12/2023 | min read
Read more mdi-arrow-right

Loyal customer... Acquiring them is difficult, but crucial for the development of any business. Who is a loyal customer? It is a person who regularly returns to your company because they are satisfied with your offer and service, so they don't need to look for a product or service from the competition. Furthermore, a loyal customer willingly recommends your offer to their family and friends. How to measure customer loyalty? Simply conduct an NPS survey, which will allow you to draw conclusions and take appropriate steps to increase customer satisfaction and loyalty.

customer satisfaction customer reviews NPS

Develop your business
with Rating Captain

Get valuable reviews and see your
company is growing

Try it for free

Customer Satisfaction Survey: How to measure customer satisfaction with NPS?
Casper Cooper
16/11/2023 | min read
Read more mdi-arrow-right

Customer satisfaction survey is one of the most important tools that help companies understand how customers perceive their products or services and what their needs and expectations are.

customer satisfaction customer service NPS level of satisfaction consumer

Search

mdi-magnify
Reviews Catalog - categories
Accommodation and Food Services Administrative and Support and Waste Management and Remediation Services Agriculture, Forestry, Fishing and Hunting Arts, Entertainment, and Recreation Construction Educational Services Finance and Insurance Health Care and Social Assistance Information Management of Companies and Enterprises Manufacturing Mining, Quarrying, and Oil and Gas Extraction Other Services (except Public Administration) Professional, Scientific, and Technical Services Public Administration Real Estate and Rental and Leasing Retail Trade Transportation and Warehousing Utilities Wholesale Trade

Try our new
Local SEO tool

Manage and track visibility of your
Google Business Profiles

Try for Free
Try for Free Close
Strona 1
mdi-close