In every industry, customer opinions are an important element in building a positive image. The medical industry is no different, as we often choose a doctor based on recommendations or by reading online reviews. Studies show that as many as 81% of patients rely on online reviews1. Positive reviews increase the chances of acquiring new customers. After all, no one will go to a doctor who has no mention on znanylekarz.pl or to a clinic with a poor rating on Google Maps. Another problem is negative reviews. Of course, they can happen to anyone, but what can be done to minimize them and ensure that patients make appointments?
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