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Latest articles

Julia Stelmach
11/01/2026 | min read

Google reviews in your Google Business Profile influence buying decisions faster than your company description. A user sees the star rating, the number of reviews, and sometimes a snippet of the owner’s replies - then they click or move on. In 2026, brands win by responding consistently, clearly, and in a way that strengthens credibility - without arguments or empty, copy-paste lines.

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Julia Stelmach
05/12/2025 | min read

December is the month when brands have the greatest chance to shine… or be brutally tested by customers. It’s a time of peak shopping, hectic preparation, heightened emotions, and decisions made faster than at any other point in the year.

Julia Stelmach
10/09/2025 | min read

In the SEO community, a fresh observation has drawn attention: AI Overviews in Google Search can now cite specific, individual reviews from Google Business Profile listings. That means when a user submits a query such as reviews for a doctor, the AI overview may show direct quotes from customer feedback within the search results page. These are not AI-generated texts but existing user reviews that Google’s AI highlights within the overview feature.

Julia Stelmach
22/08/2025 | min read

Google has announced the general availability of the Merchant API and, at the same time, begun the deprecation of the Content API for Shopping. In practice, the legacy interface will remain active until August 18, 2026, after which it will be turned off. This is a systemic change: the Merchant API becomes the default programmatic way to manage data in Merchant Center, covering products, inventory, prices, account configuration, and diagnostics. For retailers, integrators, and agencies, it’s a clear signal to plan migration well in advance and treat it as an opportunity to audit data quality and streamline catalog publication and synchronization processes.

Rating Captain
27/06/2025 | min read

Every local business fights daily for local search visibility. A well-optimized local seo service strategy is essential—but when your company shines, jealous rivals may launch underhanded tactics to damage your reputation.

Rating Captain
02/04/2025 | min read

SEO is essential for every local business that wants to stand out in Google search. But while many focus on website optimization, one powerful and often underestimated factor is the Google review. Yes, reviews help your SEO ranking — and here's how.

Karol Bocheński
14/12/2023 | min read

Put yourself in your client's shoes for a moment. You want to buy a product or use a specific service. So you open your web browser and do a quick reconnaissance. You find a company that can meet your needs. You visit their website and read detailed information. Before buying the product or picking up the phone to schedule a meeting, you want to make sure you're dealing with a reliable contractor. What do you do?

Karol Bocheński
14/12/2023 | min read

It is difficult nowadays to find a person who does not check Google reviews before using a company's offer. On the one hand, it is an opportunity to effectively promote your business. On the other hand, it is hard not to see this situation as a threat. Even if you have made every effort in your company to anticipate and satisfy all customer needs, you will eventually come across someone you cannot please. And from there, it is a straight path to a negative comment.

Agnieszka Szczepanowska
14/12/2023 | min read

Customer satisfaction has a huge impact on the revenue you will generate from your business. A satisfied customer will not only be willing to come back to you in the future. It is also important that they will help you in building the reputation of the brand you are creating. Do you want to increase your budget? Find out what your customers really need. You can measure their satisfaction in a few simple ways.

Karol Bocheński
14/12/2023 | min read

A bad hotel can ruin your entire vacation. After a day full of experiences, guests return to it wanting to rest, sleep well, and have a regenerating meal. If the rooms are dirty, the food is not fresh, and the beds are uncomfortable - it's hard to talk about a successful holiday. One of the most commonly used preventive measures is to check the opinions about the facility before making a reservation. They are crucial and often outweigh the decision to choose a specific place. Positive opinions confirm the decision made, while negative ones make you look further.

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