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Latest articles

Agnieszka Szczepanowska
23/06/2022 | 4 min read

Your Google My Business account is visible in Google search results and Google Maps. This is where your potential customer can give you feedback on your goods and services. You can view these in the My Google Reviews section. Your local business rating determines whether your business name builds trust and confidence among browsers. But does search engine visibility depend only on the number of stars?

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Agnieszka Szczepanowska
15/06/2022 | 4 min read

Are you planning to buy star ratings under your Google My Business business page? Find out how much do Google reviews cost? However, hold on for a moment before you rush with a broad smile to the sites that offer their purchase. Money is just one of the currencies in which you pay for fake reviews. In a brief moment, you will get to know three other goods that you give away in such a transaction. Those are hidden costs that the review seller will never tell you about.

Agnieszka Szczepanowska
04/05/2022 | 5 min read

One entrepreneur comes to another and says something like: Listen, I want to know how you do it, you’ve got hundreds of opinions on Google Maps. I have only a few. Be a good buddy; tell me the secret of your success. The other replies with the following words: It's easy! Buy Google Reviews! It costs pennies and you make millions on it! I've been doing this for years. Nobody noticed me doing that. 

Katarzyna Chomąt
08/04/2022 | 4 min read

As an entrepreneur, you certainly look for different ways to reach your customers. You invest in marketing, search engine optimization, create accurate product descriptions, take care of professional customer service. You do everything to stand out from the competition. This is exactly where Google star rating can help you.

Katarzyna Chomąt
07/04/2022 | 6 min read

As you are reading this article, certainly you already know something about reviews and their influence on the purchase decisions of a potential customer. Now it’s time to effectively obtain customer reviews and ratings. However, before you start sending out requests for reviews, you need to understand the behavior of both satisfied and dissatisfied customers.

Agnieszka Szczepanowska
06/04/2022 | 4 min read

Yes, Google can delete a Google review in a split second. Even those that are already old. For business owners, this can be a real tragedy. Especially if they built their reputation mainly on Google. If you are a reviewer, it hurts you above all when you give a negative review. You didn't spend your time warning other users of the service for the company to keep operating.

Patrycja Lisowska
18/11/2021 | 8 min read

In fact, you will probably agree that trust is the foundation of any relationship. First of all, it gives us a sense of security – it’s what grows our commitment and attachment to the other person. The same is true regarding the relationship with your client. Consumers often treat companies like other people – they want to develop relationships with those brands they can trust. That’s why the process of building a customer’s experience with a brand needs to start long before the purchase. In order to convince consumers, it is worth using the power of recommendations, the value of which cannot be overestimated.

Katarzyna Chomąt
08/11/2021 | 5 min read

One of the bases for building a positive image of the company is to obtain reviews. What is more, as research shows, 83% of consumers claim that they trust recommendations of friends and family completely or to some extent. In turn, 66% of people believe reviews published on the Internet. Find out what power lies in consumer reviews and get to the next level of online reputation management.

Katarzyna Chomąt
02/11/2021 | 4 min read

We have mentioned many times that the company should increase its online visibility by being present on various review sites where it can be found by potential clients. One of the valuable sites for gathering reviews is Google Merchant Center, which includes a special program – Google Consumer Reviews. Find out why you should join it and how to obtain reviews from Rating Captain.

Patrycja Lisowska
20/10/2021 | 3 min read

Having a profile for your company on Google Maps is a part of building competitive advantage, allows you to present your company profile, and also supports SEO. If you run a business and you plan to create a Google Maps Business profile, follow our tips. Thanks to them you will present your business to a wide range of recipients. A Google My Business profile is useful for any business, but especially for companies that are associated with the local market.

Patrycja Lisowska
09/09/2021 | 9 min read

So far, we’ve tried to encourage you to take care of online reviews, not just monitoring them, but actively acquiring them. Now that you know very well how important it is for your business to collect reviews online, we will try to suggest where to do it. If you are wondering what portals to bet on in terms of collecting reviews, then this article is for you. We assure you, the choice is huge.

Karol Bocheński
01/09/2021 | 4 min read

Negative reviews on Google Maps may cause customers to run away from your business. Even if they find your offer interesting, they won’t make a purchase from you. Do you know the principle of social proof? When people don’t know what decision to make, they tend to find out the reviews of others. Then they make the same choice as the majority of people.

Patrycja Lisowska
25/08/2021 | 4 min read

Lost in the maze of marketing messages, we all reach for customer recommendations before we make the right purchasing decision. It is on the Internet that we look for social proof, that is confirmation of the accuracy of our choices. We are more likely to trust people who look like us than characters created for the purpose of advertising. Therefore, it is not enough to just watch the reviews published online, but we should also react to them.

Agnieszka Szczepanowska
11/08/2021 | 5 min read

Feedback management is important for many reasons. First and foremost, it helps increase your rating, which for buyers is an indicator of your trustworthiness. Companies with five star ratings are considered trustworthy from the very beginning. A rating below 4 stars, on the other hand, can cause some anxiety among potential buyers.

Katarzyna Chomąt
30/06/2021 | 4 min read

Business profile on Google is a very important tool for building image on the web. After all, it is in Google search that customers most often check basic information about a company, such as opening hours, location or reviews. Moreover, a business profile reduces costs related to marketing and positioning of a website. Therefore, if you do not have a business profile for your company, you should create one, and if you already have a Google My Business profile – check how to improve it.

Katarzyna Chomąt
12/03/2021 | 4 min read

Negative opinions, comments or reviews are common for every brand, especially when it is already recognizable on the market and its products or services are used by many customers. Moreover, consumers even look for unflattering opinions about a given company to see how much they are risking. Find out how to gain new clients even if you don’t have a crystal clear rating.

Patrycja Lisowska
05/02/2021 | 15 min read

Positioning your business profile in Google My Business (Google Business) is crucial for customer acquisition and is a free way to promote your business. The business profile itself ensures visibility in local search results, i.e. in key places from the buyer's point of view - in the Google search engine, Maps, and Google Assistant (voice search). Therefore, regardless of the type of business you run, positioning in Maps should be an integral part of your internet marketing. 

Agnieszka Szczepanowska
31/12/2020 | 5 min read

When is it acceptable to transfer Google customer reviews to a new account? When is it better to give up on the idea? Are Google My Business reviews transferred automatically? In all cases? Or would it be best to delete google reviews below your business profile and finally stop worrying about what others think of my business?

Agnieszka Szczepanowska
21/12/2020 | 5 min read

Development of your own business means facing more and more difficult tasks. It is really easy to lose in the middle of the marketing ratios and reports. Meanwhile an entrepreneur becomes acquainted with more and more advantaged e-commerce issues, consumers are busy with their own lives. No indicator won’t persuade them to behave contrary to basic logic. 

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