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Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
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It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
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Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
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79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
Product reviews
Collect positive product reviews from customers for your e-commerce brand's online store and increase sales and SEO
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Latest articles

retour de marchandises - Blog

Qu'est-ce qui influence la satisfaction des clients ? - Comment réagir aux retours de marchandises en ligne ?
Hanna Bernikova
12/12/2023 | min read
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Il est indéniable qu'il existe un lien entre le service client et la rentabilité de l'entreprise, c'est un fait bien connu. C'est pourquoi la fidélisation des clients est une tâche clé pour toute entreprise, qui a un impact sur les revenus de l'entreprise. La plupart des entreprises incluent la surveillance continue de la satisfaction des clients comme partie de leur stratégie marketing. Comme on le sait, un client satisfait est plus enclin à effectuer un nouvel achat.

commerce électronique avis sur l'entreprise gestion d'entreprise retour de marchandises

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Qu'est-ce que le feedback et comment le donner correctement ?
Rating Captain
22/09/2023 | min read
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Le feedback est extrêmement important tant dans la vie professionnelle que personnelle. Qu'est-ce que le feedback exactement ? Quelles sont les règles pour donner un feedback positif et négatif ? Comment transmettre des informations de manière constructive ? Nous aborderons tout cela et bien plus encore dans cet article.

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