Collect customer feedback that increases website traffic, drives sales and provides actionable business information.
It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.
Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.
79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.
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Karol Bocheński
21/08/2020 | min read
Sometimes we take certain things for granted, based on our own experience. In marketing, for example, we assume some mechanisms work – what consumers search for, what they read online and when they're more willing to give positive reviews. Therefore, in this article, we've compiled the most important reputation management stats that will help you understand your consumers and implement improvements wherever possible.
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