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Today, the average inhabitant of the planet spends about 2.5 hours a day on social media platforms, watching YouTube videos, liking posts on social media, and writing tweets. Even more interesting are the statistics regarding the use of TikTok. On average, people visit this social network about 10 times within 24 hours, resulting in spending up to 60 minutes there daily.
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Austrian Psychologist, Paul Watzlawick, once stated that it is impossible not to communicate, and therefore impossible not to have an image. We create images of ourselves, companies, or institutions (whether we want to, because, for example, even our lack of presence in online communication channels already indicates something about us), thus we should do it consciously. The key to building customer relationships – using marketing or public relations tools – is to build brand awareness in a controlled and deliberate way.
When choosing a movie, restaurant, laundry detergent, or looking for a doctor, we primarily rely on the opinions and recommendations of other users. At every step, consciously or unconsciously, we use reviews from "ordinary" consumers. According to the advertising agency Markley&Partners 84% of respondents from Generation Z and millennials use opinions and content from influencers when making purchasing decisions, which are authentic and credible (not sponsored posts). This indicates that User Generated Content (UGC) builds trust in the brand and is therefore one of the best content marketing strategies that can be used to build a brand image.
Despite the fact that the word branding does not have its Polish equivalent, it has naturally become a part of our language. Brand marketing refers to promotional activities aimed at creating specific associations with a brand. The goal of brand marketing is recognition and popularity. Furthermore, such a strategy builds credibility and customer loyalty. It establishes relationships with audiences who eagerly observe the brand's marketing moves. During the branding process, numerous actions are taken to build a consistent brand image. How to create a brand marketing strategy? Learn more about shaping the character and identity of a company in the article below.
Many business owners wonder what a market niche is and how to find a niche suitable for their specialization or offered products in a given industry.
Open rate, which is the message open rate, is one of the most important parameters measuring the effectiveness of your email campaign. Why?
In today’s age of social media and content marketing, businesses of all sizes are looking to increase their reach and engagement. Fortunately, there's an effective solution that can help boost your content marketing strategy by using user-generated content (UGC). UGC is a form of content created by consumers that brands can use for their social media channels and marketing campaigns. It is an amazing way to add authenticity and social proof to your brand's content and engage your audience. In this article, we'll explore the types of user-generated content, the value of UGC, and showcase some of the best user-generated content out there. So let's dive in!
As a business owner, you want to provide a great customer experience. But what is a customer experience, and how can you improve it? In this article, we will explore the importance of customer experience, how to understand your customers, measure customer feedback, and create a customer experience strategy that can help you improve customer satisfaction and loyalty your customer has with your business and improve your company's image.
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