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Today, the average inhabitant of the planet spends about 2.5 hours a day on social media platforms, watching YouTube videos, liking posts on social media, and writing tweets. Even more interesting are the statistics regarding the use of TikTok. On average, people visit this social network about 10 times within 24 hours, resulting in spending up to 60 minutes there daily.
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Loyalty programs are marketing activities commonly used by various companies to build customer loyalty. Before implementing such a program, it is worth considering what would interest the target audience and planning actions to enjoy customer engagement and other business benefits.
When choosing a movie, restaurant, laundry detergent, or looking for a doctor, we primarily rely on the opinions and recommendations of other users. At every step, consciously or unconsciously, we use reviews from "ordinary" consumers. According to the advertising agency Markley&Partners 84% of respondents from Generation Z and millennials use opinions and content from influencers when making purchasing decisions, which are authentic and credible (not sponsored posts). This indicates that User Generated Content (UGC) builds trust in the brand and is therefore one of the best content marketing strategies that can be used to build a brand image.
Customer loyalty means the enduring and repetitive behavior of a customer choosing products and services from a particular brand. This means that the customer is willing to return to your company, even if the competition offers similar products or services at a lower price.
The new Google Analytics, used for data analysis, allows for tracking and evaluating user behavior on websites and applications in an even more detailed way and in one place.
In today’s age of social media and content marketing, businesses of all sizes are looking to increase their reach and engagement. Fortunately, there's an effective solution that can help boost your content marketing strategy by using user-generated content (UGC). UGC is a form of content created by consumers that brands can use for their social media channels and marketing campaigns. It is an amazing way to add authenticity and social proof to your brand's content and engage your audience. In this article, we'll explore the types of user-generated content, the value of UGC, and showcase some of the best user-generated content out there. So let's dive in!
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