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E-commerce, also known as electronic commerce, is a rapidly growing area of the economy that is revolutionizing the traditional way of doing business. In today's article, we will delve into various aspects of e-commerce, starting from definitions to practical tips for running an online store.
Maybe sales in your store look quite good and you're just wondering what else can be done. Maybe for a few months you haven't been able to attract customers and you want to know how to improve sales in your online store and generate better revenue from it. The marketing actions to be taken in the e-commerce industry do not change under any circumstances. You need to take care of the same aspects of your business regardless of how your store has been doing so far.
The pandemic has caused many businesses to move online. Perhaps you also have a physical store, but you see the possibilities and potential that e-commerce offers. Or maybe you are just thinking about starting your own online store and wondering which platform to choose. There are many scripts to choose from. However, it is worth considering a few important issues and then deciding on the right platform.
Online stores are extremely popular, as shown in the report E-commerce in Poland 2020, as much as 73% of internet users have made online purchases at some point. This trend is growing, so e-stores are popping up like mushrooms after rain. Competition in the industry is also increasing, making it harder to stand out and reach your target audience. However, there are several elements that can always be implemented or improved to increase e-store sales.
A well-conducted competitor analysis can be an extremely helpful element in developing a business strategy. A thorough interpretation of your competitors will allow you to identify the strengths and weaknesses of both your own company and your competitors, giving you the opportunity to optimize your actions and strengthen your position in the market. Additionally, analyzing the behavior of your rivals will also allow you to identify emerging market trends and refine the needs of your customers. So how do you do it best?
The presence of brands on social media is a common phenomenon and one of the most important elements of marketing strategy. More and more brands realize that having a few corporate accounts on the most popular platforms is not enough, so they start looking for creative solutions. Social selling comes to the rescue, helping to build trust and relationships between the brand and consumers. Find out how to use social selling to grow your business.
You will certainly agree with the statement that running an online store involves a constant struggle for customers. Additionally, in times of widespread internet access, it is easy to experience a reputation crisis and loss of customer trust. To prevent this, reputation management activities should include monitoring user opinions about the company and its products. Fortunately, the PrestaShop e-commerce platform allows for easy integration with a comprehensive opinion management tool like Rating Captain.
Do you think that opinions are only useful as an addition to your CV? Not true. Negative opinions help develop e-commerce businesses. They provide valuable insights into what you can improve in your products, logistics, and sales process.
Every online store owner wants to increase sales. Of course, there is always a chance for that, as many factors influence sales growth, both related to marketing and the store itself, its operation, and appearance. In this article, we will present some of them that can make the sales statistics in your store increase.
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