Are you wondering about the importance of customer reviews and testimonials for your business? Look no further! In today's digital age, customer reviews have become an essential part of building trust with potential customers. Social proof, or the influence that other people's opinions have on our own decisions, is a powerful factor in the purchasing process.

Do you think reviews are only useful as an addition to a resume? That is not true. Negative reviews allow you to grow your e-commerce business. This is because they provide valuable insights into what you can improve in your products, logistics and sales process.