Functionality

Increase sales

Collect customer feedback that increases website traffic, drives sales and provides actionable business information.

Control your image

It can be really difficult to reply in time to each review. Automate post-purchase communication, especially when you have profiles on multiple review sites.

Loyal customers

Meet the customers, respond to their concerns and create lasting relationships that will result in more returning visitors.

Building trust

79% of consumers trust reviews, so shorten the process of making decisions by customers. Build trust in your brand by showing your reviews.

Integrations

Shopify

WooCommerce

Deconetwork

Baselinker

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Knowledge

Blog

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Knowledge base

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Data analysis

Analyze your online image

Our tool gives you an in-depth look at what your company's image looks like

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Customers

Pricing

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Increase sales

Control your image

Loyal customers

Building trust

Blog

Knowledge base

Customers

Pricing

Increase sales

Loyal customers

Control your image

Building trust

Blog

Knowledge base

Customers

Pricing

Careers

Team

Reviews Catalog

Affiliate Program

Data processing

Latest articles

Blog

How Should A Retailer Respond To Negative Online Reviews?

Agnieszka Szczepanowska

16/11/2022 | min read

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More than 97% of consumers regularly check online reviews. When they want to buy a product, they first make their choice based on information found online. Then they look for the best seller, using predictable criteria. An attractive price is only one of them. The second criterion concerns safety.

online reviews company reviews negative reviews business reviews negative reviews on the internet